

For those on our fulfillment operations teams, this includes face masks, enhanced sanitation practices and social distancing. Safety has always been a priority at WineDirect and over the past few months we have taken additional steps to protect our team and our customers.

This has never been more relevant than today, as soaring ecommerce sales have led to record-breaking DTC shipment volume this spring. In addition to new technology, we are proud to be the first in the industry to fully offset carbon emissions for our clients’ DTC shipments. Plus, we’ve fast-tracked a contactless payment solution with our new mobile EMV reader that supports chip cards, tap-to-pay and mobile wallets, to be ready when tasting rooms open up this summer. So far this year, we’ve released a host of new features including the first phase of our ecommerce platform upgrade, wine club enhancements, a brand new ecommerce support experience and a wide range of summer shipping options to keep orders flowing through the hot weather. Our 250-person team of full-stack engineers, client success representatives, operations experts and DTC processionals have been hard at work creating innovative solutions and building new tools so that your customers can continue to enjoy a seamless, modern wine-buying experience. Now, as our communities begin to re-open, I want to assure you that all of us at WineDirect remain committed to providing you with the best service and platform available so that you can sustain and grow your direct-to-consumer sales.

At the start of 2020, we could never have imagined how dramatically our world was going to change.
